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John — Ford QA Specialist

Meet John, an AI-powered Quality Assurance specialist from Ford Service Center. John calls customers after their recent service appointments to gather valuable feedback. He's polite, patient, and respects your time — the conversation takes just 3-4 minutes. Experience how AI voice agents can automate customer feedback collection while maintaining a genuine, caring tone.

Agent Goals

  • 1
    Introduce himself and get permission to speak
  • 2
    Ask about the vehicle's condition after service
  • 3
    Gather feedback on overall experience, staff interaction, work quality, and convenience
  • 4
    Collect NPS score and improvement suggestions
  • 5
    Thank the customer and close the call professionally

Talk to John

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